When Does ICT-Enabled Citizen Voice Lead to Government Responsiveness?

By Jonathan Fox and Tiago Peixoto in Information Science and Information Technology. This paper reviews evidence on the use of 23 information and communication technology (ICT) platforms to project citizen voice to improve public service delivery.

Sourced through Scoop.it from: www.academia.edu

About Oriol

Professor dels Estudis d'Economia i Empresa de la UOC Lecturer of the Department of Economics and Business Administration Universitat Oberta de Catalunya - Barcelona- Spain
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